A frequent flyer seated in First Class on an American Airlines flight was literally ‘pissed’ off when he discovered he was seated in a pool of urine. According to a report of this strange saga on AOL, “Mike Feinberg, a sales representative for a medical supplies company, Feinberg said he never experienced anything like what he encountered on an American Airlines’ flight on Jan. 12, 2016. He was returning to Des Moines from St. Louis when he started to feel uncomfortable. He asked himself, “What is this feeling?” And then realized, “Oh, I’m wet.” The story goes that Feinberg had been sitting in his first class seat – an upgrade – for about an hour when he asked the passenger next to him if his seat was wet and when the reply was ‘no,’ he told him ‘Mine is.” Well it turns out that Feinberg was sitting in a pool of urine apparently deposited there by an elderly occupant whom the flight attendant told Feinberg seem to have a problem making it the bathroom. OMG.
Feinberg’s pants were soaked. To help him out the flight attendant proffered blankets and a plastic bag to sit on. AOL’s report continued to say that Feinberg’s experience with American Airlines didn’t get much better when he reached the gate, about three hours later. He says he explained the situation to the gate attendant, who “looked at me like that’s terrible, but what do you want me to do about it.” Eventually the airline offered Feinberg use of the showers, a pair of pjs and initially offered him a $200 voucher for a future flight, which the sales rep didn’t find satisfying and called it “an insult.” After the incident took on more significance via social media and news sources, American upped the ante giving Feinberg $1,000 compensation plus a refunded of his frequent flyer mileage and $500 for damages to his suit.
He also said that the bigger issue is how American Airlines cleans its planes between flights and how the airline handles bio-hazardous waste.”I don’t know who was sitting there before. He could have been the nicest guy in the world, but could have Hepatitis B, Hepatitis C, could have had Ebola. I don’t know what the guy had.” AOL also reported that American Airlines refused to give Feinberg its protocols for dealing with bio-hazardous waste, saying it’s a privacy issue. “Biohazard is not a privacy issue. It’s a policy. It’s a procedure,” Feinberg said.
American Airlines was contacted by Channel 13’s Sonya Heitshusen to comment on the incident and offered this explanation, “Our aircraft cleaners are trained to look for visible items like trash left on the seats, floor and seatback pockets. We regret that the cleaners did not detect that this particular seat was wet. If our customer service agents or flight crew had been notified before the flight, we would have removed the affected seat cushion and replaced it with a new, clean one.”
The moral here is to always look before you sit down . You just never know what someone might have left on your seat.