Not long after McDonald’s mozzarella sticks made their debut on social media because the hollowed-out shell of a cheese stick was missing the mozzarella cheese, a lawsuit spawns. McDonald’s customers ordering up fried mozzarella sticks and getting just a fried bread crumb shell is the result of the sticks cooking too long with the mozzarella melting and draining out of the shells.
According to MSN News on February 5, that is the reason behind the empty shells, but that doesn’t help the hungry customers much at all. If McDonald’s is going to sell fried mozzarella cheese sticks, then that is what the customer expects to get, not a drained out version from an overheated round of frying.
The class action lawsuit was filed on behalf of a McDonald’s customer seeking $5 million in damages for himself and 40 other folks named in the lawsuit. This lawsuit doesn’t just pertain to the hollow shells that are sometimes offered up as mozzarella sticks, it is going after the ingredients that are in the cheese, which is advertised by the fast food giant as 100% mozzarella cheese.
According to MSN News, “The lawsuit claims that McDonald’s cheese isn’t just MIA; it’s also made from three percent starch and other filler ingredients, which makes McDonald’s “100 percent mozzarella” claim false.”
Eater.com reports Chris Howe, who is the lead plaintiff of this lawsuit, is getting right down to the nitty gritty of the mozzarella cheese. “The sticks are filled with a substance that is composed (in part) of starch, in violation of the federal standards of identity for ‘mozzarella’ cheese, and contrary to reasonable consumers’ expectations regarding the meaning of the term ‘mozzarella,” claims the lawsuit.
Howe also claims in his lawsuit that “something like 3.76 percent of the cheese portion of McDonald’s mozzarella sticks is actually starch filler. Federal guidelines reportedly prohibit the use of starch in products that are labeled ‘mozzarella cheese.'”
The use of these fillers are to cut the costs for McDonald’s, claims Howe. According to Eater.com, “McDonald’s refutes these claims, saying the company has not engaged in deceptive practices, as “our mozzarella cheese sticks are made with 100 percent low moisture part skim mozzarella cheese. The chain is poised to defend itself against this action.”
Claims they have starch in their mozzarella cheese and their coffee is too hot are two lawsuits that sound a bit ridiculous. But if this is all folks have to complain about McDonald’s food, this seems to indicate they serve good quality, except for those times that the mozzarella drains from the bread crumb shell when frying temperatures are too high!