After the tragic incident from 8 March 2014, it is easy to imagine how travelers may be shy to fly Malaysia Airlines. However, choosing a different airline over Malaysia would be a shame. Malaysia airlines is, in fact, an excellent airline. The customer service is superb, and a last-minute upgrade to business class can often be extremely affordable. The airplanes are well maintained and Malaysia Airlines still remains a proud member of the One-World Alliance. Many airlines worth accolade have had incidents. What is important to remember, is that everyone involved in a flight wants to ensure the safety of the passengers onboard. While 2014 was an unfortunate year for Malaysia Airlines, the company has dedicated itself to avoiding any future incidents. Let’s take a look at why Malaysia should be included in your next Asian flight choices.
Economy class has average comfort. The seats leave ample room to stretch legs and move about. The seats are quite spacious with a nice recline. The seats are not made of cloth, which is a big bonus for cleanliness. Business class affords more room with a leg rest and a larger recline. A nice headrest allows passengers to experience extra support for sleeping.
Malaysia offers competitive pricing to other airlines in the region. On the Malaysia website, passengers can check to see the current deals offered. It is also usually quite cheap to try a last minute upgrade to business class, sometimes around $100 USD. It is definitely worth asking at the airport before check in to see what availability exists.
Most flights allow passengers to use personal entertainment systems attached to the seat in front. Currently, there are over 90 movies to choose from on board. Music and games are also available.
The staff makes an effort to smile and maintain positive interactions with the passenger. This can be one of the most important factors when choosing an airline. It is nice to feel welcome and well cared for.
The meals onboard are actually edible. In business class, customers can order to their liking through the “Chef on Call” program. The chicken and lamb satay are a particularly delicious treat on board.
Choosing an airline can be a daunting experience. Unfortunately, incidents can taint the name of an airline. It is unfortunate that aviation accidents do occur, especially for those who have lost loved ones. However, when choosing an airline, you can always check the IATA website to double check on the current safety regulations and make sure they are being met by a certain airline. Customers can also check Skytrax to see how other customers rated their experiences. The thing to remember is that every airline conducts dozens of safe flights each and every day. Malaysia airlines is no exception. However tainted their name may be, after flying Malaysia myself, I can say that the experience was a very nice one.