With three direct flights per week from LAX to London Gatwick, amazingly low prices and new 787 Dreamliner aircraft, Norwegian is the new best choice for business or leisure travelers looking to make the trip across the pond.
I flew the airline’s Premium service (their name for Premium Economy) from LAX to LGW and thoroughly enjoyed the entire experience. The airline does not have a Business Class cabin, but their Premium service is quite close at about a quarter the price of the competitor’s Business Class tickets.
On the ground
Check-in at LAX was fast and easy, with dedicated Premium lines. After checking in, Premium travelers have access to the cool, new oneworld lounge. The lounge, opened by Qantas and Cathay Pacific, is spacious and comfortable with some great food, overseen by Aussie chef Neil Perry
In the air
With attentive service and good food on-board, the flight was great. Premium seats, arranged in a 2-3-2 configuration, are large, wide, leather and quite comfortable. They have a deep recline, allowing sleeping during the flight. I might compare them to the Business Class seats you found on planes before all the airlines went to lie-flat seating. Each seat had an IFE with a range of audio and video content and earbuds were offered to passengers before take-off.
Passengers in both cabins also benefit from flying the 787 Dreamliners Norwegian uses on the route. In case you haven’t flown on one yet, the aircraft offers various features to reduce or prevent jet lag like a lower cabin altitude, higher on-board humidity and larger windows. The food was quite good, with a lamb, chicken or vegetarian option, accompanied by some nice wine. A second hot meal, breakfast, was served about two hours before landing. The flight timings were also good, with a 6:20 PM departure from LAX, arriving in London around 1 PM the next day.
Gatwick immigration can be quite crowded and there is only one line, no Fastrack option for premium flyers. Gatwick does offer a paid Fastrack option called Premium Gatwick, at $18 per person. The service, which must be booked at least 24 hours in advance, would have been helpful for me, as I waited about 90 minutes to go thorough passport control.
Like Heathrow, there is a direct, Gatwick Express train from the airport into central London’s Victoria Station which takes only 30 minutes.
With shockingly low prices, great service and new aircraft, the airline is truly disrupting the world of international travel. A check of the Norwegian website shows fares under $350 from LAX to LGW during January. That’s under $350 round-trip, including all fees and taxes. This is less than 50 percent of the competitor’s pricing from LAX. Norwegian’s Premium is also priced well, with seats going for around $1,300 round-trip, about what the other airlines charge for their Economy seats.
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